April 2008, Volume 6, Issue 2
Understanding Your Flexible Spending Account (FSA): Leave the Frustration to HR
Here are some simple tips to make your FSA life easier:
- Expect to be required to provide a receipt, even when you use the FlexCard. You will be asked for a receipt any time the charge does not match SDSURF's health plan co–pays of $10, $15, $25, $35, $100, $250, or any multiple of a co–pay up to 5 times the co–pay.
- Keep all receipts in the FSA folder provided to you by SDSURF HR. If you didn't receive a folder, or need a new FSA receipt folder for your 2008 expenses, contact HR to request one.
- Respond to every request from TRI–AD for documentation. If you fail to respond, your ability to use the Flex Card will be suspended until the necessary receipt, support, or documentation is provided. If you can't find the receipt, support or documentation, you'll need to submit other out–of–pocket expenses to cover the overpayment, or you'll be required to pay the plan back. If you respond to TRI–AD's request and use of your Flex Card is still temporarily suspended, contact HR so we can help you.
- Submit only eligible out–of–pocket expenses. If you expect to receive reimbursement from any insurance company on the charges you incurred, you must provide the Explanation of Benefits (EOB) together with the itemized statement to TRI–AD. If you submit the charges to TRI–AD and then receive reimbursement from an insurance carrier on the same charges, you will be required to pay the plan back or submit other out–of–pocket expenses to cover the overpayment.
- For more information about your flexible spending account, how it works, what expenses you can submit, and what over–the–counter expenses can be reimbursed, see TRI–AD's website for helpful answers to your FSA questions.
- Call HR at 619–594–4139 or email HR so we can help you appreciate the benefits of your participation in the flexible spending account (FSA) program. We can eliminate or reduce any frustration you may feel!