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Payroll Check Questions

May I pick up my paycheck?
When is payday?
What do I do if my payroll check is lost or stolen?
What do I do if I don't receive my payroll check in the mail?


May I pick up my paycheck?

All payroll checks are either mailed to your home or permanent address or transmitted via direct deposit. Exceptions may be granted for checks issued outside the normal pay cycle.


When is payday?

SDSURF employees are paid on a semi-monthly basis on the 10th and 25th of each month. Refer to General Payroll Questions for additional information.


What do I do if my payroll check is lost or stolen?

If your payroll check is lost or stolen, call the payroll department at 619-594-6971 immediately. Refer to General Payroll Questions for additional information.


What do I do if I don't receive my payroll check in the mail?

Normally, an employee must wait five (5) business days from the date the check is mailed before requesting a replacement check. Refer to Direct Deposit Questions for additional information.



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