Direct Deposit Questions
What is direct deposit?
Are all employees required to use direct deposit?
What are the benefits of direct deposit?
Is direct deposit available to all employees?
How does direct deposit work?
When are funds from direct deposit available?
How do I sign up for direct deposit?
I submitted a direct deposit enrollment form but I received a paper check. Why?
May I set up direct deposit to more than one bank?
What if my bank is out of state?
What do I do if I close an account to which I have direct deposit?
What do I do if I need to change my direct deposit?
May I have direct deposit on an "out-of-cycle" check?
Who do I contact for assistance in completing the Payroll Direct Deposit Enroll/Cancel Form?
What is direct deposit?
Direct deposit provides the convenience and safety of having your payroll check electronically deposited into the financial institution account(s) of your choice. You do not have to waste time standing in line at the bank to deposit your check, worry about mail delays or lost checks, or miss your check while you are out of town on vacation. Direct deposit is safe, simple and convenient.
What are the benefits of direct deposit?
Direct deposit is the safest, most confidential way to get your money into your checking or savings account. There is no worry about lost, stolen, or damaged checks. Your money is in your account(s) on payday. Direct deposit is simple, fast, reliable, and convenient.
Is direct deposit available to all employees?
Yes, direct deposit is available to all SDSURF employees.
How does direct deposit work?
SDSURF electronically deposits your wages to an automated clearinghouse for distribution to your financial institution account(s). Pay stub information may be viewed and printed by logging onto Employee Gateway.
When are funds from direct deposit available? [You left a note saying: **Let's talk about this one.]
Your funds will be available on the regularly scheduled payday (or first working day thereafter). If the regularly scheduled payday falls on a bank holiday, your funds will be deposited the next banking day.
How do I sign up for direct deposit?
Complete a Payroll Direct Deposit Enroll/Cancel Form, attach a voided check(s), and fax or bring the form to the payroll department. Direct deposit will take effect after a successful pre-note (usually two pay periods). A pre-note is a zero dollar transmission to test the validity of your account(s) numbers.
I submitted a direct deposit enrollment form but I received a paper check. Why?
Direct deposit will take effect after a successful pre-note (usually two pay periods). A pre-note is a zero dollar transmission to test the validity of your account(s) numbers. Payroll will not transmit your funds until we completed a successful transmission to your financial institution(s).
May I set up direct deposit to more than one bank?
Yes, SDSURF can split your net check amount between two financial institutions or accounts. You may split your funds by percentage, or you can send a flat dollar amount to one account and the balance of funds to a second account.
What if my bank is out of state?
No problem. You can use any bank, savings and load, or credit union in the United States that participates in Electronic Funds Transfer (EFT).
What do I do if I close an account to which I have direct deposit?
You must notify the SDSURF payroll department immediately. Complete a Payroll Direct Deposit Enroll/Cancel Form and fax or bring the form to the Payroll. If funds are sent to a closed account, the Payroll must wait for the funds to be returned before issuing you a replacement check. This may take several business days.
What do I do if I need to change my direct deposit?
You must notify the SDSURF payroll department immediately. Complete a Payroll Direct Deposit Enroll/Cancel Form and fax or bring to the payroll department. Remember that if you want to change financial institutions or accounts, you will need to attach a voided check(s) to your form.
May I have direct deposit on an "out-of-cycle" check?
No, direct deposit applies to those issued during the normal payroll cycle on the 10th and 25th of each month.
Who do I contact for assistance in completing the Payroll Direct Deposit Enroll/Cancel Form?
For assistance, contact SDSURF payroll department at (619) 594-6971 or email to SDSURF Payroll.