Excellence in Customer Service
Date, Time & Location
- 06/21/11, 1:00 pm – 2:00 pm, Gateway Center, 5250 Campanile Drive, 3rd Floor Conference Room #3520
Summary
Customer Service often comes down to one person doing something for another person. Every contact contributes to customers’ impressions of your company. Individual communication skills contribute significantly to those impressions. This workshop reviews the different methods of delivering good customer service to your external and internal customers.
Audience
All SDSU Research Foundation Employees
Presenter
Matt Burgan