Training Library
- Request library materials by clicking the “Reserve Item” link or by contacting the Training Coordinator at training@foundation.sdsu.edu or 619-594-1051
- Materials must be picked up at the Human Resources Department
- Materials must be returned before 4:30 pm within 7 business days from the date of check out
- You are responsible for any lost or damaged materials
- You must be a current employee and show photo ID
- Questions? Contact Margo Carr at training@foundation.sdsu.edu or 619-594-1051
| Title | Volume | Format | Length |
|---|---|---|---|
| Business Writing | |||
| E–Mail Errors | VHS | ||
| Grammar for Business Professionals – Must-Know Guidelines to Mistake-Free Communication – Part 1 | Sentence & Paragraph Structure | VHS | 1:07 |
| Grammar for Business Professionals – Must-Know Guidelines to Mistake-Free Communication – Part 2 | Punctuation | VHS | 1:02 |
| Grammar for Business Professionals – Must-Know Guidelines to Mistake–Free Communication – Part 3 | Spelling & Usage | VHS | 0:59 |
| Writing for Success | Series of five | Cassette | 5:00 |
| Drugs | |||
| Hidden Dangers: Meth Labs | VHS | 0:18 | |
| Meth: The Great Deceiver | VHS | 0:15 | |
| Where Meth Goes Violence and Destruction Follow! | VHS | 0:15 | |
| Violence in the Workplace | |||
| Violence in the Workplace: From Prevention to Interviention | Series of three | VHS | |
| Sexual Harassment | |||
| Dealing with Sexual Harassment in the Workplace | Series of two | VHS | |
| Preventing Sexual Harassment/Power Pinch | Part One | VHS | |
| Preventing Sexual Harassment/Power Pinch | Part Two | VHS | |
| Sexual Harassment in the Workplace | DVD | ||
| Sex, Power, & the Workplace | VHS | 0:35 | |
| Saftey | |||
| Computer Ergonomics | VHS | 0:10 | |
| Introduction to Fall Protection | DVD | ||
| Lifting Safely in Office Environments | VHS | 0:09 | |
| Office Ergonomics | VHS | 0:17 | |
| Office Safety | VHS | 0:13 | |
| Safety Shorts |
|
VHS | 0:05 each |
| Universal Precautions in the Laboratory | VHS | 0:14 | |
| Working Safely With Keyboards | VHS | 0:05 | |
| Productivity | |||
| Taking Control of your Workday: How to Achieve More in Less Time & With Less Stress | Part 1 of 3 | VHS | 0:52 |
| Taking Control of your Workday: How to Achieve More in Less Time & With Less Stress | Part 2 of 3 | VHS | 1:10 |
| Taking Control of your Workday: How to Achieve More in Less Time & With Less Stress | Part 3 of 3 | VHS | 1:12 |
| Customer Service | |||
| 21 Ways to Defuse Anger and Calm People Down | Series of four | Cassette | 4:00 |
| All Stressed Up & No Place to Blow! – Help You Manage Everyday Stress | VHS | 1:00 | |
| Building a Customer Driven Organization: The Manager's Role – Part 1 | Looking Through Your Customers' Eyes | VHS | |
| Building a Customer Driven Organization: The Manager's Role – Part 2 | Today's Service Stratagies | VHS | |
| Building a Customer Driven Organization: The Manager's Role – Part 3 | Leading Your Service Team | VHS | |
| Don't Wait – Negotiate: How to Get What You Want in Life | VHS | ||
| Exceptional Customer Service – Part 1 | The Essence of Customer Service | VHS | |
| Exceptional Customer Service – Part 2 | Building Customer Goodwill and Trust | VHS | |
| Exceptional Customer Service – Part 3 | Turning Around Angry Customers | VHS | |
| The Guest: Treat your Customers like a Guest in your Home | DVD | 0:14 | |
| How to Deal with Difficult People – Part 1 | VHS | 1:15 | |
| How to Deal with Difficult People – Part 2 | VHS | 1:54 | |
| How to Deal with Difficult People – Part 3 | VHS | 1:29 | |
| How to Give Exceptional Customer Service – Part 1 | How to Build your Service Image and Customer Loyalty | VHS | |
| How to Give Exceptional Customer Service – Part 2 | How to Satisfy Even your Most Difficult Customers | VHS | |
| How to Give Exceptional Customer Service – Part 3 | More Ways to Make Customer Contacts Positive and Profitable | VHS | |
| How to Give Exceptional Customer Service – Part 4 | Making it Work – Superior Service in Action | VHS | |
| Men & Women: Can We Talk? – Communication Differences Between Men and Women | VHS | ||
| What's Wrong with this Picture? | VHS | 0:16 | |
| Human Resources | |||
| ADA: Interviewing Dos and Don'ts | VHS | 0:22 | |
| ADA: What Every Manager Must Know | VHS | 0:15 | |
| The Diversity Advantage: Food for Thought: Want a recipe for success? | VHS | ||
| Employee Assistance Program (EAP) Orientation | VHS | 1:00 | |
| Hire the Best. . .and Avoid the Rest by, Michael W. Mercer |
Book | 159 pages | |
| HR Buzz – Part 1 | Problem Employees | Cassette | |
| HR Buzz – Part 2 | On the Frontline | Cassette | |
| HR Buzz – Part 3 | You're Fired | Cassette | |
| How to Interview & Hire the Right People: A step–by–step guide for managers and supervisors | DVD | ||
| How to Work with People | VHS | 1:00 | |
| Legal and Effective Performance Appraisals | VHS | 0:29 | |
| Lockout/Tagout | DVD | ||
| Peer Today, Boss Tomorrow | VHS | 1:00 | |
| Recruitment, Retention and Retirement in Higher Education by, Robert Clark and Jennifer Ma |
Book | 293 pages | |
| Secrets of Shared Leadership | VHS | 1:00 | |
| Success Essentials to Help Accelerate your Rise to the Top | Series of 20 | Cassette | |
| Negativity | |||
| How to Overcome Negativity in the Workplace | VHS | 4:06 | |
| Negaholics | Series of three | VHS | 3:00 |
| Miscellaneous | |||
| Fine Art of Small Talk | Series of two | Cassette | 2:00 |
| Power Principle | Series of four | Cassette | 3:00 |
| You Can Negotiate Anything | Series of two | Cassette | 2:00 |