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PCard Policy and Procedure Links

  • Table of Contents

  • PCard Program Overview

  • Authorized Uses of the PCard

  • Restrictions & Prohibited Uses of the PCard

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  • Procedures for Becoming a Cardholder

  • Distribution and Activation of PCards

  • General Instructions for Making Purchases

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  • Unauthorized Use, Security and Protection

  • Lost or Stolen PCards, Fraudulent & Disputed Transactions

  • Returns and Credits

  • Cardholder Account Maintenance

  • Addendum - PCard Travel Form Instructions - T1 Travel Prior Approval Request Form

SDSURF › Home (Purchasing) › Procurement Card › PCard Policy & Procedure Manual ›  Returns and Credits

Returns and Credits

Returns and Credits

In most instances, merchants cooperate with the cardholder in the event that the goods purchased need to be returned for exchange, replacement or credit. The cardholder should contact the supplier to make the arrangements if a purchase return is required. A copy of the shipping documentation must be kept with the transaction file in the event that further follow-up is required. Once the return is authorized and received by the supplier a credit is issued and appears on a subsequent statement.

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  • SDSU Research Foundation
    Gateway Center
    5250 Campanile Drive
    San Diego, CA 92182
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