Q. Who do I contact about financial aid?
A. Financial Aid awards are administered by SDSU's Student Financial Services Office: http://go.sdsu.edu/student_affairs/financialaid/.
Q. Who can answer my equipment (tagging, discarding, etc.) questions?
A. Please contact the equipment coordinator at email@example.com.
Q. How can I request a new merchant account for our credit card activities?
A. Please send an email to firstname.lastname@example.org.
Q. How do I setup a Converge online credit card account if I am holding a one-time event?
- Discuss with your grant specialist if the FOAP is already open.
- Complete the Online Credit Card Processing Setup Form. (PDF Format, 475KB)*, have it signed by your approving officer and submit it to your grant specialist for signature and approval.
- After approving, your grant specialist will provide the approved form to Finance for final approval and setup.
For further questions, please send an email to email@example.com.
Q. How can I communicate property inventory modification requests (pick-up for disposal, lost/stolen assets, location changes, donations, etc.) to SDSURF?
- If an item has been lost or damaged, please complete:
- If an item has been stolen, please complete:
All other modifications only require completion of a Property Inventory Modification Request Form (PDF Format, 201KB)*.
Forms should be submitted to the equipment coordinator at firstname.lastname@example.org or Mail Code 1947.
Q. How can I see if a check has been cashed before placing a stop/reissue request?
A. Please email accounts payable at email@example.com. Please include the check number, date, amount and payee.
Q. How do I know if a check issued over 180 days ago is on the stale dated check list?
A. Please send an email to firstname.lastname@example.org and include the check number, date, amount and payee.
Q. Who can I contact with sponsor financial reporting questions (has a financial been filed, request set-up, copies or a revision, etc.)?
A. Please email your request to email@example.com. The financial administrator assigned to your fund(s) will contact you with the requested information.
Q. How can I find out who prepares invoices on my 5–ledger fund?
A. The financial administrator assigned to prepare invoices on your 5–ledger funds can be identified in Banner via FRAGRNT – Grant Maintenance Form. Select 'Personnel Information' from the Options menu.
Q. How can I query what has been invoiced and paid on my 5–ledger fund?
A. This information can be found either in Banner or in PI Profile. If you are using Banner, you can find this information in the query screen TFIAREV by entering the desired fund number in the ID field. If using PI Profile, the information can be found under the “Accounts Receivable” link. The link will show the details for all invoices set up, paid and/or voided for a specific fund.
Q. Who can I contact for additional support documentation for PPC Database charges?
- Phone (TNS)
Kathleen Sullivan or Sheryl Necochea: firstname.lastname@example.org
Doug Jarmusch: email@example.com
- Fed Ex
DeDe Taylor: firstname.lastname@example.org
- Foundation Copier
Mike Johnson: email@example.com
- Auxiliary Gas Credit Card
- HR Post Doc
Ann Billing: firstname.lastname@example.org
- To Disconnect Phone Extensions
Lillian Parra–Martinez: email@example.com
*Note: Documents in Portable Document format (PDF) require Adobe Acrobat Reader 9.0 or higher to view. Download Adobe Acrobat Reader
*Note: Documents in Word format (DOC) require Microsoft Viewer. Download Microsoft Word Viewer
*Note: Documents in Excel format (XLS) require Microsoft Viewer. Download Microsoft Excel Viewer